AI-POWERED CUSTOMER SERVICE

AI Intelligent customer service system

You don’t have to be online all the time,
Also able to receive customers.

Unattended customer service system based on artificial intelligence. Let AI be responsible for daily Q&A, product introduction and demand collection; business personnel only need to handle complex issues when necessary and follow up on valuable consultations.

View charging model

AI Automatic reception
Enterprise knowledge driven
Manual intervention on demand

Enterprise AI Reception AssistantUnattended reception · Interactive demonstration

Example

Hello, what products or services would you like to know about?

What kind of businesses is your AI customer service suitable for?

It is suitable for companies with repeated inquiries on their official website, visitors at night, or companies with limited reception staff. Can answer frequently asked questions based on company profile and guide visitors to explain their needs. What kind of inquiries do you mainly want to solve?

Switch consultation scene

Consultation during non-working hours

Visitors ask questions first, AI answers first, and we will deal with the needs that need confirmation during working hours.

Repeated answers to daily questions

Use company information and FAQ to support daily Q&A to reduce repeated receptions.

Consultation requires follow-up

Understand the usage scenarios and requirements first, and keep the sessions available for review.

CORE CAPABILITIES

Routine inquiries should be directed to AI,
Leave key communications to business people

Based on corporate knowledge and reception rules, AI handles high-frequency inquiries, and personnel are responsible for data maintenance, complex requirements and key confirmations.

Unattended automatic reception

When the website and model services are available, AI can continuously respond to visitor inquiries, covering non-working hours, without the need to arrange personnel to be on duty one by one.

Answer based on company data

Configure product introduction, service scope and FAQ as the basis for reception, so that frequently asked questions can be centered around the company's business and reduce repeated explanations.

Gradually collect real needs

Guide visitors to explain products, scenarios and needs through reception skills, and voluntarily leave contact information to facilitate subsequent communication.

Keep context and records

Precipitate session, source page and visitor information. Business personnel can review the consultation process without having to ask the same question all over again.

Hospitality strategy is in the hands of the business

Configure the welcome message, FAQ, AI prompt words and invitation rules. When products change, information will be updated simultaneously and reception content will be continuously maintained.

Someone has the answers to complex issues

Business commitments, customized quotations and unknown issues are guided through reception strategies to retain funds or manual confirmation, and the manual workbench is used for necessary follow-up.

ON YOUR WEBSITE

Visitors do not leave the official website,
You can start consultation

The consultation portal is embedded in the website, and the reception window is displayed on the current page. Visitors can ask questions directly, or continue to contact us through phone calls, QR codes, etc.

Adopt corporate brand and business language
Configure consultation entrance and invitation rules by site
Retain existing manual contact channels

View official website application cases

AUTONOMOUS RECEPTION

From automatic reception to follow-up

01
Access company information
Review products, services, FAQs, and prohibited promises.
02
AI Automatic answer
Answer daily questions around knowledge and reception rules.
03
Guiding demand and retaining capital
Understand the scene and invite visitors to voluntarily leave their contact information.
04
Records and necessary follow-up
Review the session; complex requirements are confirmed by business personnel.

BEFORE YOU START

About unattended,
You may care about these

Before going online, prepare company information, reception rules and website script access locations, and confirm model services, data storage and privacy requirements.

If it is unattended, does it not require anyone to maintain it?

There is no need for personnel to continue to receive information one by one online, but it is still necessary to regularly update product information, check conversations and adjust reception rules. Complex requirements, business commitments and customized quotations are still confirmed by company personnel.

AI What should I do if I encounter a question that I don’t know the answer to?

Clarify unknown issues and prohibited commitment ranges in the reception policy, and guide visitors to supplement information, leave contact information, or contact a human. Generative answers can still make mistakes, so you should do a Q&A test before going live and review the sessions continuously.

Can it run all day?

The system can be configured for 24/7 AI reception, actual availability depends on site, network, model services, and usage credits. Alarms, exception handling and service response times need to be specified in the access plan, and uninterrupted services are not promised by default.

Can you accept CRM, enterprise WeChat or privatized deployment?

These are within the evaluation scope of proprietary solutions and are not considered general integrations already available in the standard version. It is necessary to confirm the interface, deployment resources, data permissions, construction period and acceptance criteria before quoting separately.

PLANS & PRICING

According to the reception scale,Choose a service plan

The software is subscribed on an annual basis and AI is configured according to usage; access, operation and customized services are clearly separated.

Standard version is billed annually

Basic reception version

First let an official website have AI reception capacity

original price~~¥5,980/year~~Current price¥3,980/year

annual subscriptionBasic usage package + standard access configuration

Official website consultation component access
Product Information and FAQ Initial Configuration
AI Q&A, demand guidance and session recording
Basic operation training and maintenance support

Suitable for standard access; complex data collection and customized interfaces will be evaluated separately.

Suitable for ongoing operations

Business Growth Edition

Suitable for companies with a lot of inquiries and frequently updated information

original price~~¥16,800/year~~Current price¥12,800/year

Annual Subscription + Operational ServicesMatch AI usage package by inquiry size

Includes basic reception capabilities
Sorting out business scenarios and reception skills
Product knowledge and FAQ periodic maintenance
Review of consultation records and adjustment of reception strategies

Maintenance frequency, service scope and usage quota are stated in the quotation.

Exclusive plan

Have independent environment or internal system docking requirements

Project Quotation + Annual MaintenanceModel and deployment resource costs are calculated separately

Deployment environment and data requirements assessment
Overview of knowledge scope and business processes
Interface docking and function customization evaluation
Delivery and acceptance scope as agreed on the project

Technical evaluation required; privatization and third-party integration not included in Standard Edition.

How the fees are composed

01 / Software Subscription: The standard version is billed annually, and the current price shown on the card is the annual subscription price of the corresponding version.
02 / AI dosage: List the model, quota, measurement caliber and excess unit price; additional usage must be confirmed in advance.
03 / Access and customization: First-time configuration, complex data collection, interface development or independent deployment are listed separately according to workload.

The current price shown on the page corresponds to the current standard version annual fee, and the scope of each version is subject to the card description. AI usage beyond the package, operational services, customized interfaces and independent deployment will be determined separately; the data storage period and service response time are subject to the formal quotation and contract.

Confirm needs first, then determine budget

Provide the official website address, average daily consultation volume, business information and deployment requirements to communicate the appropriate configuration.